For residents
File a street problem and follow the same id.
You get an id immediately, and the public tracker shows the status saved for that id. If email is not connected, a request to be told is stored on this device. Reporting is free. Household is £9.99 a month, community is £99, and a portfolio is £249.
Try it, no account
Saved in this browser
Open the desk to see the same case in the queue. This is not a live city feed.
Pothole
A high street
Open
Fly-tip
An alley behind shops
Waiting
Missed bin
A residential road
Open
Standing water
A junction
Noted
What you get back
A tracking id on the same page, and a tracker that can find it. If the database accepts the report, we say so. If it does not, the report stays in this browser and we say that too. We will not tell you the council has been notified when it has not.
Photos
You can choose a photo. It is not uploaded. Sending images to a council store is in build. The place and the kind of problem are what get saved.
If you pay
The household, community, and portfolio plans are in the price list and can open a demo receipt. They do not yet unlock a private portfolio dashboard tied to your addresses. That entitlement is in build.
Still being built
- In buildPhoto upload to the council
- In buildA text or email when the status changes
- In buildBulky-waste collection