Public Sector: Do more with taxpayer money.
Reduce response times, hit Net Zero targets, and give residents a frictionless way to report — without adding headcount.
Core Capabilities
- Automated triage of citizen and dashcam reports
- Mapbox-powered route optimization for repair fleets
- Net Zero and ESG reporting for committee and central government
- Legacy CRM and case-management integration via API
- Single dashboard for hazards, crews, and carbon metrics
Automated Triage
Replace angry phone calls and overflowing inboxes with a frictionless app. Citizens report potholes, fly-tipping, and street faults in seconds — with a photo and location. Our Vision AI instantly classifies and sizes each hazard, so your ops team sees a single, prioritised queue instead of raw noise. Dangerous blockers like fallen trees are escalated automatically; routine jobs are batched by area and severity. Fewer callbacks, fewer complaints, and a clear audit trail for members and scrutiny.
Fleet Decarbonization
Hitting council Net Zero mandates means cutting fleet miles and fuel. CityTriage calculates the most fuel-efficient sequence for every repair and clearance run. Drivers follow optimised routes that reduce empty miles and idling; you get real visibility into tonnes of CO₂ saved per depot and per vehicle. Integrate with existing fleet telematics or use our own tracking — either way, you have the data to report progress to committee and central government, and to plan the transition to electric or alternative fuels with confidence.
ESG Reporting
Generate instant, audit-ready carbon and ESG outputs. Route and job data feeds directly into dashboards and exportable reports — including carbon-offset style PDFs for committee papers and external assurance. No spreadsheets or manual aggregation: the platform tracks miles, fuel, and jobs cleared, so you can demonstrate progress on Net Zero and sustainability without extra admin. Built for the reporting cadence and standards that matter in the public sector.
Ready to do more with less?
See how councils are cutting response times and hitting Net Zero with CityTriage AI.
Book a council demo